CBS’s Control Failure: Janet Jackson’s Wardrobe Malfunction
January 14th, 2007
It’s that time of the year again. Superbowl is a few weeks away. The playoffs are well underway, people are arguing about the Patriots, Chargers, Colts … winning it all. GoDaddy’s co-founder has been talking about how his ads were rejected by the ABC censorship committee. People almost expect something dramatic after the Janet Jackson wardrobe malfunction shocked the country in 2004. That it was broadcasted to millions of homes in the US was a big “control” failure.
One of the important things about controls is whether they are pro-active and reactive. Reactive is do something after it happens: like MTV & CBS apologized for Janet’s failure. Pro-active is what is done before … a system which would have not aired the snafu. The Janet Jackson’s control failure highlights that in some cases having reactive controls is just not good enough. The damage has been done.
Yet if we look at the IT world most of the process inside organizations to control change are reactive. They do-stuff after the change has happened not before it. They are waiting for a Janet Jackson control failure?
Should you control change pro-actively on some of your infrastructure?
Entry Filed under: Change Control
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