How widespread is CMDB deployment?
I was at an ITSMF meeting recently and the speaker did a show of hands:
- How many people had deployed a CMDB? One hand went up.
- How many folks had actually seen a live CMDB? Only one hand went up.
- How many folks had projects to evaluate a CMDB? Entire room put up their hand.
- How many folks think that these projects would lead to implementaion? About 4 hands went up.
One of the things which came out of the meeting was people were struggling with what to put in a CMDB. Most people felt that ITIL was synonymous in most organizations with either service desk, incident management or change management. But how that translated into a CMDB was not clear.
Add comment December 15th, 2006
