You look beautiful today
He said: you look beautiful today
She smiled: thank you. What’s different?
He said: I can’t remember what you wore yesterday
She said: What #$! you only scan me once a day….
Add comment November 1st, 2006
Archive for November 1st, 2006
Change Related Processes (ITIL)
This picture is off the whiteboard of a the person responsible for ITIL implementation at one of the largest utilities in the US. I found it to be a simple and succint explanation of how things worked and inter-operated with each other.
Click on the picture to see animation about how change approval, staging & test, release management, configuration management and CMDB work together
Add comment November 1st, 2006
To be fathers #1 cause of downtime at hospital
At one of the hospitals in the Bay Area, when you check in to deliver your baby, they ask you if your husband is an engineer or works in hi-tech. If the answer is “yes”, you get a long and stern lecture from the person at the station checking you in, not to play around and change settings on the monitoring machines in the delivery room.
Apparently people going in and plaing with the monitoring equipment is a big cause of downtime on the monitoring equipment, which is a pain, because then the nurse has to rush to the room to see if it is dis-connected or something else is wrong.
The would love to lock the equipment or the father down and keep the key — both work
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Availability depends on the location of the coffee machine
I was with a large company in San Fransisco, talking to the VP of IT operations. They were in the middle of a moving sun machines from corporate to a data center. About an year they noticed that suddenly a set of servers were having problems, they had couple of failures within a week. These machines had been untouched for a long time. Then nothing happened till 3 months later and they had couple of failures again.
Someone pointed out that during both those weeks the coffee machine on the floor below was not working so people had been coming upstairs to get coffee. They figured out that people would walk past these machines and see the disk light on or some light blinking and would log in to see what was happening. Tinker little bit … And this caused downtime!!!
That was one of the factors in moving the servers to the data center as people felt the tinkering would go away and increase stability.
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What comes after birth control?
She Said: what comes after birth control?
He said: change control
She frowned: Wrong. Babies you idiot.
He said: are you pregnant?
She said: I thought an ITIL guru would know “unfreeze, change, freeze“
Add comment November 1st, 2006
